Usually, Whirlpool appliances are designed with different diagnostic features allowing problems to be detected in real-time. Error codes are significant features that will enable these devices to communicate several issues. One of the most common is the 5d error code, but what does it indicate?
The 5d error code typically indicates excessive soap suds in the Whirlpool washer. This happens when there is too much detergent in the washer, a blocked drain pump, or a damaged foam sensor. A faulty control board and water pressure controller damage also trigger this code. Fixing these individual issues is the quickest way to deal with the code.
This guide explains the causes of the 5d error code on your Whirlpool washer. It also gives a detailed description of how to fix the problems and clear the error code. Carefully following these guidelines will produce the best results.
Read: Amana Washer stuck on Sensing Fill
Reasons For Whirlpool Washer Error Code 5d and Fixes For it
The 5d error code on your Whirlpool washer, sometimes called the sd error code, is triggered when excessive suds are in your washer. In most instances, this error code does not stop your Whirlpool washer from functioning. Nonetheless, you must always deal with the code to get the best results from your appliance.
When your washer displays the 5d error code, it automatically increases the rinsing period to deal with the excessive suds. Also, while an incorrect command prompt could trigger this error code, several other reasons account for it.
Therefore, when you first notice the 5d error code on your Whirlpool washer, there are certain things you should first do:
- First, allow the washer to stand for a while to deal with the foaming.
- Then find the control board and click the power key.
- Next, empty the drum of water, and remove the load from the drum, if there is any.
- Next, place a cleaning tablet inside the washer, and close its door.
- Next, press the pause key and hold it for three seconds; the washer will go into self-cleaning mode.
- Finally, press the pause key twice, or click the power key double to reset the error code.
Sometimes, simply trying to clear this error code does not produce any results because of the innate issues that trigger them. So, directly dealing with these problems will be the best way. Here are the issues and how to fix them:
Use of Excessive Quantities of Detergent
The application of excessive quantities of detergent is one of the most common triggers of the 5d error code on Whirlpool washers. This is because many users of this appliance do not know the right quantities of detergent required to do laundry.
So, because they do not check the owner’s manual for this information, there is a tendency for these immoderate amounts of detergent to create excessive suds. In turn, these excessive suds give rise to the error code.
How to Fix:
It is recommended that you measure detergent before use. This helps to keep the amount within the needed range.
Kind of Detergent
The detergent you use can also set off the 5d error code. Low-quality detergents can also create this problem, even if you use the correct quantities. High-efficiency washing agents are the most effective detergents and work well to prevent this issue.
The high-efficiency detergents have low sudsing capacities that prevent this error code from materializing.
How to Fix:
Well, consider replacing your regular detergent with another high-quality brand when this occurs. Then, rerun the machine to see if the problem will be fixed.
You can also use “easy-pour” or “no-splash” chlorine bleach to run your washer. This regular liquid bleach works well with the washer and does not produce excessive suds, thus, avoiding the emergence of the 5d error code.
Accumulated Detergent Residue
Sometimes, you may use the correct quantity of detergent or a high-efficiency detergent, but your washer would still display the error code. Therefore, you must clear out the accumulated detergent residue to deal with the problem.
How to Fix:
To do this, follow the steps below;
- Run an extended wash cycle and place the washer at a high temperature while the washer is empty.
- After this cycle, inspect the washer for detergent residue and clean the left spots.
- Now, if there are spots of detergent residue left in the Whirlpool washer, run the appliance with a cleaning agent.
For instance, you could use at most two cups of vinegar for this activity. However, remember that excessively concentrated vinegar could damage the washer’s internal components.
Blocked Drain Pump
A blockage in your Whirlpool washer’s drain pump prevents it from disposing of water at the needed rate. This issue could also trigger the 5d error code. The appliance’s drain system is made of a sewer entrance, a filter, a drain hose, and a pipe. So, a clogging in any of these components causes this error code.
How to Fix:
To fix this problem:
- Remove the appliance’s power cable to put it off.
- Dismount the drain system’s parts and carefully inspect each component for buildups.
- Thoroughly wash the clogged components and blow them strongly.
In some instances, replacing any damaged components will be the best idea, especially if you cannot clean and fix them. For example, while a hose costs about $5 to $40, a filter’s cost would range between $6 to $35.
The exact prices depend on the model of your Whirlpool washer. However, high-quality components are highly recommended to prevent recurring issues shortly.
Damaged Foam Sensor
The foam sensor could be the culprit in certain situations where the 5d error code goes off on your Whirlpool washer. For example, when there isn’t enough foam during your washer’s normal wash cycle, but the error code is triggered, it indicates that the foam sensor could most likely be malfunctioning.
How to Fix:
Using a multimeter, you can check if the sensor has developed a fault. If it is damaged, you would have to replace the sensor. First, however, ensure to confirm that the new sensor has been correctly locked in. You can do this by carrying out a quick spin cycle.
Damage to the Washer’s Water Pressure Switch
A faulty water pressure controller causes your Whirlpool washer to halt, triggering the 5d error code. A multimeter is useful when checking to see if the water pressure switch is faulty. If it is defective, a replacement is a way to go.
How to Fix:
However, before opting for a replacement, try to reset it by taking out all the load and disconnecting the power cable. If this option does not work, you’re left with only one option; replacement.
Broken Control Board
Although it is quite rare for Whirlpool washers to display the 5d error code due to a damaged control board, it is still possible. This could be the last resort if the above solutions do not help. If this occurs, you would have to replace the damaged components of the board.
How to Fix:
You can find the control board by taking out the washer’s back cover. Next, inspect for signs of damage or wear; this could be dark areas or out-of-place connectors. Then, take out the damaged parts and install new ones.
Support and Warranty
Whirlpool products are known worldwide for their outstanding support and warranty. If you are still not able to fix the error 5d, better to get in touch with Whirlpool customer support.
For more troubleshooting steps, please check their producthelp page
You can reach out to Whirlpool customer support at:
US: 1-866-698-2538
Canada: 1-800-807-6777
Hour of Operation:
Monday–Friday: 8:00 AM to 6:00 PM EST
By Chat:
Monday–Friday: 8:00 AM to 6:00 PM EST
Before calling, make sure you keep your model’s serial number handy. If you need help regarding getting your model and serial number, here is a link to check out.
Frequently Asked Questions
Here are the answers to some related, frequently asked questions that’ll assist you in better dealing with the Whirlpool Washer Error Code 5d.
How Do I Clear an Error Code on My Whirlpool Washer?
To clear an error code on your Whirlpool washer, click the cancel or pause button twice, in addition to the power button once. If the code does not go away, cut the power supply for a minute, empty the washer drum and begin the clean washer cycle.
Is There a Reset Button on a Whirlpool Washer?
Whirlpool washers do not have dedicated reset buttons. However, a combination of keys always produces the desired result. For instance, you would need to press the cancel or pause key twice to reset your Whirlpool washer, then press the power button once.
As soon as this is done, you will hear a beep or flashing on the display panel, indicating that the appliance has been reset.
How Do I Quickly Deal with Soap Suds in the Washer?
To instantly deal with soap suds in your Whirlpool washer, pour at least a cup of liquid cloth softener into the washer. Then, run an extra rinse cycle on the machine. You can use vinegar instead of fabric softener as it also works excellently.
What are the Most Common Error Codes on a Whirlpool Washer?
The most common error codes on a Whirlpool washer include the 5d, rL/F34, E1/F7, LOC/LC , F8, F9, PE, and HC error codes.
Conclusion
If your Whirlpool washer displays the 5d error code, you must find the actual cause. The causes could be excessive amounts of detergent, the wrong type of detergent, or a faulty component.
Whatever the issues are, you can fix the error code in the following ways:
- Tailor the amount of detergent you use in the machine.
- Use high-efficiency detergents to run the wash cycles.
- Unclog the drain pump.
- Replace the foam sensor.
- Replace the water pressure switch.
- Finally, fix any broken components on the control board.
Going through these fixes one after the other ensures you get a suitable solution to this problem while saving resources.